Silent software updates led to issues with my Epson P800 Printer, prompting me to initiate a recovery plan and conduct a thorough analysis of the print process. Despite setbacks, including a technical issue and the COVID-19 lockdown forcing the cancellation of my exhibition, I remained adaptable and managed to complete my book within a shorter time frame.
This is a recurring problem caused when software updates. I’ve added an Annexe below to contain more detailed information relating to how I’ve setup for print.
User Resolution
1 Connect the Mac computer and printer by direct wire
2 Reinstate the link to Epson paper profiles by reinstalling the driver software. This triggers the choice of Epson driver over Apple Airprint for you to select
3 Select Printer Manages Colors
By filming the required page-turning video and creating a 3D model of the exhibition space, I demonstrated resilience in overcoming challenges. My experience highlighted the importance of being prepared for the unexpected and staying flexible when faced with unforeseen events.
However, the problem with ICC paper profile selection on the Epson P800 Printer persisted in the years that followed, as automatic software updates caused the printer to lose the link to the folder containing Epson ICC paper profiles. The default connection became AirPrint, which only recognized generic profiles supplied by Apple, rather than specific Epson paper types.
Advice
It sounds like you had a lot of challenges to overcome in order to complete your FMP. I’m glad that you were able to persevere and produce a high-quality piece of work.
I understand your frustration with the Epson P800 printer. It sounds like the software updates are causing problems with the ICC paper profiles. I’ve done some research, and it seems like this is a known issue with the printer.
There are a few things you can do to try to fix the problem. First, you can try uninstalling the printer driver and then reinstalling it. You can also try disabling the automatic software updates for the printer.
If those steps don’t work, you may need to contact Epson support for help. They may be able to provide you with a newer version of the printer driver that fixes the problem.
I hope this helps!
References in case required:
Annexe A – Print setup additional information.
Where are the ICC profiles located for my printer on my Mac?
• Do the following to locate the files:
1. Open your hard drive, then select Library > Printers > EPSON > InkjetPrinter2 > ICCProfiles.
2. Press and hold the Control key on your keyboard while you click the profile package in the ICCProfiles folder. In the pop-up menu that appears, select Show Package Contents.
3. Select Contents > Resources.
ColorSync
The profiles can also be found using the Colosync app.
Profile Naming Variations
Note when viewing the print paper profiles in a) the package (see above Where are the ICC profiles located) the file names are used. B) in ColorSync a description is used (contains some of the file name information but missing the printer ID SC-P800 and c) in the photo app (e.g. Photoshop) Print – media selection, there is another very similar description. Simply note the identification is the same but different depending on where you view the paper ICC.
Printer icons
On the computer, print icons existed for three devices: one for a Canon portable printer and two for the Epson P800. One is for the AirPrint driver (do not use) which is live as wifi is available, the other Epson P800 icon is for the direct cable connection. If the printer cable becomes disconnected that print option is offline.
Check:
1. A print cable is connected between computer and Epson P800
2. Ensure the direct connection icon is set as default.
This is to avoid a silent swap to the AirPrint.
Critical Research Journal 